Hi all, I went helpdesking at my uncle's this evening. He doesn't have an internet connection anymore and I couldn't fix the problem so far, so I'm hoping someone here has any bright ideas. OS: Window XP, Home Edition (didn't check which SP) Browser: Both IE and FF Problem: What does work: - The Belgacom BBox (=the ADSL modem/router/WiFi/telephone/digital TV box Belgacom imposes on it's customers) has connection with ADSL. - Belgacom technicians didn't detect any problems with the cable. - With my Fedora laptop, I can connect to the router, both with an UTP cable and wireless. I get an IP address by DHCP and I can surf without problems. - With my laptop, I can access the routers setup page, to see that all settings, firewall, etc... seem to be ok (no filtering rules, ...). What doesn't: - My uncles pc doesn't get an IP address. If I assign one manually, and set the default gateway to 192.168.1.1, I can ping the router... but no HTTP connection, not to 'The Internet' and not to the setup page of the router (http://192.168.1.1). - Surfing (with my laptop) goes very slow, and my uncle got an email saying that he's on smallband for exceeding his quota. This means someone used his wireless (which he didn't even know was available for that type of modem... so of course it wasn't secured... I turned the wireless of now). Two days after receiving this email, his internet connection stopped working. - AVG doesn't see any viruses after a full scan. - Firewalls are turned off - WTF? Anyone can think of something, before I have to reinstall Windows and waste hours of backupping, downloading and installing? T. -- ================================================================== Thomas Van Parys Tel:+32 (0)9 331 36 95 fax:+32 (0)9 3313809 VIB Department of Plant Systems Biology, Ghent University Technologiepark 927, 9052 Gent, BELGIUM thomas.vanparys@psb.vib-ugent.be http://bioinformatics.psb.ugent.be ==================================================================